Returns & Exchanges
At The Lampe Store, we want you to be completely satisfied with your illumination; if your purchase isn't a perfect fit for your home, you can return it within 30 days of delivery.
Initiate Your Return
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack your lamp in its original internal packaging and box to ensure it remains protected during transit.
Ship It Back
Attach the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned fixture, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing